World-class embedded customer service teams
that feel in-house.

Human powered, tech-enabled customer support solutions that scale with you.

Leverify | Human Powered, Tech Enabled Customer Support Built For Scale

Trusted by the best in the world

Providing your customers
world-class customer service just got easier

There are lots of reasons top brands all over world choose to work with Leverify — here are just a few.

Scalability

Leverify helps brands keep up with their booming demand by scaling with them and delighting their customers.

Affordability

Our clients see on average a 70% reduction in cost when working with Leverify versus an in-house team.

Flexibility

No long term contracts, no large investments, and no tack-on fees.

Likeability

Your brand is important and we protect it. Leverify averages a 4.9/5 CSAT score.

Compromising on CX is a thing of the past

Because giving your customers a positive experience is just good for business.

24/7 Coverage

Seamless Integrations

Nearshore and English
as a First Language

Dedicated Agents

Low Turnover

Quick On-Boarding

Kustomer
LiveChat
Shopify
Intercom
Drift

Seamlessly integrate with any platform your team uses!

Help Scout
Hubspot
Slack
Gorgias
Textline
Talkdesk

Services

Whether you need eCommerce live chat support, assistance processing returns,
SaaS customer onboarding, or data entry behind the scenes, our team has your back.

Omni Channel eCommerce Customer Support

eCommerce is a booming industry and as more consumers move to purchasing online, you need a customer support solution that can keep up. Whether you need support on SMS, Chat, Phone, Email, or Social — our team is equipped to handle it all. Unlike sterile chat bots, our human powered and tech enabled agents align with your brand voice and use critical thinking to provide your customers with an excellent customer experience 24/7/365.

SaaS Customer Support

From full cycle customer onboarding to inbound call triaging, our team is poised to help increase the lifetime value of your customer by providing world-class customer support all while reducing your operational costs.

Back Office Support

You and your team’s time is too valuable to be spending time on simple, but time consuming tasks. Whether its data entry, lead enrichment, editing photos, or anything in between, get your leverage back by delegating these items to Leverify.

Our customers love us! See what they have to say about us.

Joyce, Rheyna, Trifena, and Merda are hard-working customer support representatives that allow us to improve our response time and efficiently help our customers. We value their detail-oriented work ethic which feels like an organic extension of our in-house support. We appreciate having the Leverify team being part of the Superfoods Company and will continue our 2-year relationship!"

Kayla M

Manager, Customer Experience

The Leverify team has been a major key in the success of the Customer Success Department at OutboundEngine Elm Street Technology. Their outstanding customer service provides our customer base a professional and efficient interactions. It has been a pleasure to partner with Leverify due to the ease of communication with the team.”

Tarence D

Manager, Customer Support

Brenda and the Leverify team have been one of the best investments that our team has made to make our team's process more efficient and overall successful. Not only has Brenda exceeded her quota month-over-month, but she also has outstanding customer service that she brings to every customer interaction. It's been a pleasure to have Brenda as part of our Account Management team for the past year!"

Taylor M

Manager, Account Management

Simple, transparent, month-to-month pricing

Clear, simple SaaS pricing.

Per-Ticket

Pricing

$1/ticket

Contact Us
Min. Team Size
-
Min. Spend/month
$500
Contract Length
Monthly
Email Support
Social Support
Chat Support
Phone Support
-
Dedicated Team
24/7 Support
Team Location
Global
Management Location
USA

Global Dedicated

Pricing

$1,750/month

Contact Us
Min. Team Size
1/2
Min. Spend/month
-
Contract Length
Quaterly
Email Support
Social Support
Chat Support
Phone Support
-
Dedicated Team
24/7 Support
Team Location
Global
Management Location
USA

Nearshore Dedicated

Pricing

$2000/month

Contact Us
Min. Team Size
1/2
Min. Spend/month
-
Contract Length
Quaterly
Email Support
Social Support
Chat Support
Phone Support
Dedicated Team
24/7 Support
Team Location
Caribbean
Management Location
USA

Per-Ticket

Global Dedicated

Nearshore Dedicated

Pricing

$3/ticket

Try for Free

$1,750/month

Try for Free

$2,000/month

Try for Free
Min. Team Size
1/2
1/2
1/2
Min. Spend/month
$500
-
-
Contract Length
Monthly
Quarterly
Quarterly
Email Support
Social Support
Chat Support
Phone Support
-
-
Dedicated Team
24/7 Support
Team Location
Global
Global
Caribbean
Management Location
USA
USA
USA

About Leverify

Leverify was founded by BPO, Customer Support, and Tech Executives who knew outsourced customer support needed an overhaul. With a human powered, tech enabled approach to outsourcing, Leverify provides superior embedded customer support, onboarding, and back office support services for eCommerce and SaaS brands across the world.